Privacy Policy and How We Use Your Personal Data

In addition to reviewing this privacy policy, please read our Terms and Conditions.

This Privacy Policy may be modified from time to time; the date of the most recent revision will appear on this page, so check back often. Continued access of The Lighting Superstore.co.uk by, you will constitute your acceptance of any changes or revisions to the Privacy Policy.

It is the goal of The Lighting Superstore.co.uk to bring you information that is tailored to your individual needs and, at the same time, protect your privacy. The following is a summary of the various ways we treat the information you provide us while using our site.

The Type of Information The Lighting Superstore Collects

The Lighting Superstore.co.uk generally collects personally identifying information with your specific knowledge and consent. For instance, when you make an order you are asked to provide information, such as your e-mail address, postal address, name and phone number.

Your contact details and delivery address is passed to our appointed couriers but will only be used by them to carry out the delivery of your order.

How Your Information is Used

The Lighting Superstore.co.uk uses this information to provide you with the service or product you have requested.

The Lighting Superstore.co.uk never has and never will sell any information about our users to any third parties nor will we pass your details on free of charge to any third parties apart from occasions when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose.

Cookies

Like virtually all web sites we use cookies, nuggets of information that are placed by a Web site in a storage place on your own computer. Our shopping cart uses a cookie known as a "Session Cookie" Also called a transient cookie, a cookie that is erased when you close your Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the your computer.

The cookies we use are totally harmless and we never use cookies to record sensitive information about you.

We may also use cookies for the purpose of Analytics and to enable us to improve our customer experience.

If you are not happy about our web site storing a cookie on your computer, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, then this web site's shopping cart may not function correctly, you will still be able to browse the pages of this web site and order via telephone 01225 704442 (9am - 5pm Mon-Sat).

IP Addresses

Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. We may use your IP address to help diagnose problems with our server, gather broad demographic information, and administer our Web site.

Kids and Parents

The Lighting Superstore.co.uk is not intended for use by children, especially those under age 16. Minors between the ages of 16 and 18 must get the permission of their parent(s) or legal guardian(s) before making purchases on this site.

If you have other concerns or questions about any aspect of this policy, you may also e-mail our Privacy Policy Coordinator. We welcome your feedback.

You Can also send us regular surface mail at the following address:

Privacy Policy Coordinator
The Lighting Superstore.co.uk
Unit G11
Avonside Enterprise Park
Melksham
Wiltshire
SN12 8BT

Last Revised 18/06/04


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