Shopping Basket: Customer Help | Placing An Order
You are most welcome to telephone your order to us on 01225 704442 (During our normall opening hours) where you will find our friendly and helpfull customer service team. Simply select your products from our web site and give the product codes to our customer service team when you call.
If you require assistance with the selection of your products then please do not hesitate in contacting us.
By far the most effective way to place your order is via our secure online ordering system. You can order online 24 hours a day, 7 days a week, 365 Days a year via the TOTALLY SECURE online ordering system. The online ordering process normally takes less than a few minutes and is indicated below.
Stage 1 of 7 - Product Selection
Select your products and quantity then click the Add to Basket button.
Prices are masked here as they may have fluctuated since this section was created. Please check product pages for up to date pricing.
Stage 2 of 7 - Shopping Basket
Review your shopping basket and click Proceed.
Prices are masked here as they may have fluctuated since this section was created. Please check product pages for up to date pricing.
Stage 3 of 7 - Contact Information
Fill out the New Customer registration form (Exsisting customers can simply sign in using their email address and registered password).
Stage 4 of 7 - Billing Address
Your billing address must match that of the address on your credit card/bank statements.
Once you have registered you will recieve an email with some of your registration details.
Stage 5 of 7 - Delivery Address
The delivery address form will automatically be filled out with your billing address. If you wish to have your order delivered to a differnt address then simply change the address in the delivery address form and click proceed.
Stage 6 of 7 - Payment Details
Enter your payment details in to our secure server, you wont be charged at this stage and you details are stored the an extremely secure inviroment.
Stage 7 of 7 - Place Order
Click the green order button and your order will be inputted to our system. At this stage you will receive an order acknowledgement email.
Once your order is processed by our customer service team you will receive an order conformation email confirming your order.
